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How do I remove Cancellation pending

Edited

"We've received your request to cancel this site. You won't be charged with your next renewal." How to remove this message?

Screenshot 2020-05-13 at 15.49.36.png

1 answer

1 accepted

2 votes
Answer accepted

Hi Taiyr,

In order to omit the message and set your subscription as active, you may change your plan temporary without entering your credit card info. That is, click on the link change, choose Standard plan, and then return back and change it to the Free plan again. After that, you might check https://my.atlassian.com and you'll notice that your subscription is changed from inactive to active.

Cheers,

Jeff

Dave Liao Community Leader Dec 10, 2022

Thanks for posting this Jeff! 

This is the way. 😉 I can confirm that this workaround still works as of December 2022, and there's no other way I've been able to figure out to do this.

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