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How do I change the email address associated with my Atlassian account?

Mike Howells August 7, 2013

I need to keep my Atlassian account but change the email address I login with. The only option seems to be to link my profile to a different existing account.

3 answers

2 votes
Israel Galvez August 15, 2013

According to this answer, you need to email sales@atlassian.com to have the email address for your Atlassian ID manually changed.

... Unfortunately due to current limitations to Atlassian ID it's not possible to change the email address [online at https://id.atlassian.com/].

Dennis Kromhout van der Meer
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October 25, 2013

In addition, for changes to your my.atlassian.com(licenses,etc) email address, please email sales@atlassian.com

ONLY for changes to your answers.atlassian.comemail address, write me at dennis@atlassian.com and I'll see what I can do :)

0 votes
Dennis Kromhout van der Meer
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December 1, 2014

Hey all,

With the recent changes of Atlassian Answers to Confluence Questions and Atlassian ID, you can now change the account it hooks ups to via https://id.atlassian.com/profile/services.action smile

Craig Rowland July 17, 2015

That link allows me to change a lot of things, but not my email address. How do I change the email address associated with my account please?

0 votes
Mike Howells August 7, 2013

I checked the FAQ entry on changing emails and it only applies if you have purchased licenses for an Atlassian product (I am not the registered owner of our corporate license).

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