I'd like to change the Primary Administrator for our Organization to our administrator alias. Is there a way to do this?
Thanks much,
-Lori
Hi Lori,
What are you trying to change on the Primary Administrator? Their name? Their email address? Or are you looking to add a new user as the primary administrator?
Regards,
-Kieren
Atlassian, Identity, Product Manager
Hi Kieren!
Thanks so much for getting back to me. I am trying to add a new user as the primary administrator. We'd like to replace my personal identity with the Administrator alias that we have set up so that the team can administer our software platforms. So we're effectively looking to add a new user as the primary administrator, please.
Thanks much,
-Lori
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You'll need to add a new organization admin first, then use that new organization admin to remove your personal user/organization admin.
To Add a new Organization Admin:
To remove an Organization Admin:
I hope that helps!
Regards,
-Kieren
Atlassian, Identity, Product Manager
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Thanks, Kieren! Very helpful!
One thing that was misleading was that because I created the account and I couldn't delete myself I wasn't sure if that was because I couldn't remove myself because I was the account originator or because you can't remove yourself. Your answer told me it was the latter.
Thanks for being so responsive!
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