Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,554,378
Community Members
 
Community Events
184
Community Groups

How Can I see what I am being charged for?

Tim Fanning
Tim Fanning Oct 26, 2022

I have no way to see what they are charging me for each month?!  I just realized I am being charged 50/month for the last 10 months and I have a bunch of non active users on here...

Answer
Watch
Like Be the first to like this
190 views

2 answers

0 votes
Rob Horan
Rob Horan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Oct 26, 2022

Hi Tim,

You should get really familiar with Cloud pricing.  See https://support.atlassian.com/subscriptions-and-billing/docs/manage-users-and-user-tiers/

Pay close attention to the fine details, such as:

  • Once users are added, they are automatically counted towards billing even if they don't accept your invite or log in.

  • Additional users are automatically counted towards billing even if they don't accept your invite or log in. To learn more about how to invite users, see Invite a user.

  • For a user to not count towards billing, a site admin should delete or remove the user from any synced user directory. To remove a user from a cloud site, see Remove or suspend a user.

Reply
0 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Oct 26, 2022

Hi @Tim Fanning ,

assuming you have Org/Site admin permissions you can get billing details here...

settings - billing

you should also go to User Management and look for active users. If you feel there is an error please contact Atlassian support and select the Billing option.

Reply

Suggest an answer

Log in or Sign up to answer
Atlassian logo
Atlassian Account
TAGS
AUG Leaders

Atlassian Community Events

See all events