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G Suite syncing

As a developer, I want to use the API and trigger the G Suite - "Sync now" button. What API can I use and what role should I be - so I can access these details? Is it necessary a role higher than "site admin"?

1 answer

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Answer accepted

After creating a ticket to Atlassian Suport - I got a response on this problem:


  • Currently, we have an API which is not publically available and is responsible to run the sync every 4 hours( fixed and can't be changed)
  • In case you wish to trigger the sync in between the batches, you would need to login and manually click on the sync button
  • There is no way available to trigger the sync using API call as we don't have a publically available one for automating the job.


If anyone else is interested in this topic - feel free to watch the progress of this ticket, also a vote for this will help speed up the process.


Yatish Madhav
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Sep 07, 2020

Thanks for your post on this ... I have been made aware of this ticket from another support agent as well. I would also like to do this for our staff on boarding process.

Thank you

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