Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Deactivated Users still are still shown in the People Directory


We have user profiles which are not active anymore. Because they had some actions on confluence, it is not possible, to delete them.

Therefore, we deactivate this users.

After deactivation, the users still apear in the people directory and on the count of users for the license.

They also apear in the share dialoge on pages, when somebody whants to share content.

Is this a bug?

2 answers

Hello everybody,

additionally we have the same Problem for Users from the Confluence Internal Directory!

Need some help pls!



Hello everybody, I've got the same problem here! As additional information this user is deactivated via AD.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events