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Cloud based Confluence - Link to PDF not downloading

Shawn Schultz May 18, 2022

Company was using Confluence on a local network and the following process worked fine.

Within Chrome, I have my PDF documents default behavior set to down load PDFs

(Settings/Privacy and Security/Site Settings/PDF documents)

 I added a link to a PDF file

When I then open the link, it will be downloaded as expected.


Switched to a cloud based Confluence, with Chrome, and I’m experiencing the following issue.

 When I then open the link, it appears to be being blocked, and will not download.

I’m not getting any errors.

 If I Change my PDF documents within the Chrome setting, to Open PDFs in Chrome, it will open in the Chrome PDF Viewer. It works, but it’s not desirable.

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