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Can't submit a support ticket

Deleted user Mar 26, 2021



I can't submit a support ticket in Atlassian Support. I always get this error message:


Screen Shot 2021-03-26 at 18.23.45.png


I've been trying over the past 2 days always with the same result. Changed the topic of the ticket multiple times as well.


1 answer

1 accepted

0 votes
Answer accepted
Brant Schroeder Community Leader Mar 26, 2021


I will escalate to Atlassian.  While we wait for them to get back to you, can you answer a few questions:

  • Have you tried clearing the browsers cache?
  • Have you tried a different browser?
Deleted user Mar 26, 2021

I was able to submit the ticket using Microsoft Edge, I was using Google Chrome previously.


Thanks @Brant Schroeder !

Brant Schroeder Community Leader Mar 26, 2021


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