Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,559,718
Community Members
 
Community Events
185
Community Groups

Can't create support Ticket with Atlassian

Edited
Erik Buchholz
Erik Buchholz
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Apr 22, 2020

When I go to https://support.atlassian.com/contact/#/ (I'm logged in),

I can fill in the contact form but when I try to submit. I always get the error message:

Something went wrong, please try submitting your request again.

I tried several times, but it's still not working.

I'm using Ubuntu and Firefox 60.9.0esr (64bit)

Anyone else having this issue?

Answer
Watch
Like Be the first to like this
1196 views

2 answers

1 accepted

0 votes
Answer accepted
Erik Buchholz
Erik Buchholz
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Apr 27, 2020

I created a ticket with my mobile phone. There I saw a recapture that was not there in ubuntu. Perhaps this is the problem. With my mobile phone I was able to create the ticket.

Reply
0 votes
Jakub Vojtisek
Jakub Vojtisek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 09, 2023

I had the same issue today using Chrome browser. In the end I was able to submit my request using Firefox. The difference was that in Firefox there was a reCaptcha widget just above the submit bottom. In Chrome it was missing.

Reply

Suggest an answer

Log in or Sign up to answer
Atlassian logo
Atlassian Account
TAGS
AUG Leaders

Atlassian Community Events

See all events