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Can't create an Account with email address


Hey community, 

Hi, I've tried to create an Atlassian Account with this email address (removed). But I don't get a link to verify my email.

I was having trouble rec external email, but thats now been fixed. I suspect i'm on the bounce list. 

Help Please! Is there someone i can contact? 


1 answer

1 accepted

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Answer accepted
Nicholas M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 13, 2021

Hi @tina tran, indeed you were on a bounce list due to the problems with your account receiving external email. We have removed you from this list, but if you have not properly fixed your local email issues you may end up back on it when you try to signup again.

Legend Nicholas! Works fine now. 

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