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Can not Setup 2FA with Microsoft Authenticator

I have scan a QR by the Microsoft/Google Authenticator. But enter the code from the app is not right. I can use Authy to set up 2FA successfully. Who can use Microsoft/Google Authenticator setup 2FA successfully? thanks.

2 answers

0 votes
Aneita Y Atlassian Team Feb 21, 2021

Hey @rflbc - what issue are you seeing when you try to use Google Authenticator to set up 2FA? I was able to successfully set up 2FA using it. 

0 votes

Hi @rflbc ,

I support you used the next one:

https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/

 

So we just exclude from 2fa on admin.atlassian.com, then Google authenticator can do own job :)

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