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Can I schedule a time in future to delete a user account?

Constance L
Constance L Mar 17, 2022

Hi is there a way to schedule a future time to delete an user account instead of deleting it immediately?

If yes, how far can I schedule this deletion event to be happen?

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Fabian Lim
Fabian Lim
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Mar 17, 2022

Hi @Constance L

We have a similar situation with contractors and the easiest is to just mark their end date in a calendar and have a reminder to deactivate the account.  When the date comes you confirm that they are no longer needed and deactivate. You don't want to delete their account as they may be tagged to tickets.

Regards

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Constance L
Constance L Mar 17, 2022

Hi Fabian, thanks for replying. What do you mean by tagged to tickets?

Also, if we schedule to delete a user, how far ahead can I schedule for this deletion to happen?

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