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Bug report: can't paste screenshots into community forum - field larger than 1.000.000 chars

Edited
Gilfoyle
Gilfoyle Jun 14, 2020

I'm sure a ton of people much have run into this before me…

Description:

Can't paste a screenshot from clipboard into Atlassian Community forum with an error message: Field cannot be larger than 1.000.000 characters.

Steps to reproduce:

1) Open Safari on MacOS

2) Make a screenshot, copy to clipboard

3) Raise a new question in Atlassian Forum

4) Paste the screenshot into the 'details' section

5) Try to save it...

I can't attach a screenshot (for obvious reasons…)

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1 answer

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Nehal Jain
Nehal Jain
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 16, 2020

Hi,

Is this still an issue you are facing? I attempted this here and it seems to be working: https://community.atlassian.com/t5/Atlassian-Account-questions/test-reproducing-an-issue/qaq-p/1434754

Alternatively, you can always use the "Insert Photos" option and then Choose the File, or enter a URL. 

Cheers,

Nehal

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