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We have uploaded our card details - yet the account is showing expired - we would need your support to activate the system 

 

Thanks

Deepak 

1 answer

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Hello @Deepak Gangavarapu,

Welcome to the Atlassian Community!

Checking the details of your site, it’s currently active.

Also, I saw that you created a ticket with our customer advocates and they asked some questions to better help you with this request.

If you are still facing this issue, please, let us know more details or add a comment to the ticket below:

Kind regards,
Angélica

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