Hello @Deepak Gangavarapu,
Welcome to the Atlassian Community!
Checking the details of your site, it’s currently active.
Also, I saw that you created a ticket with our customer advocates and they asked some questions to better help you with this request.
If you are still facing this issue, please, let us know more details or add a comment to the ticket below:
When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...