As I am Jira admin. Groups in our admin portal not opening

[Abhinash]

As we have all the admin privilege's we cannot open Groups in our admin portal. Since it was working finely on previous day.

[Angélica Luz]

Hello @Abhinash,

Welcome to the Atlassian Community!

I saw that you created a ticket with our support related to this question and the issue you were facing was related to an incident and it was already fixed.

The issue was caused by a bug, so while it was being fixed, the issue you were facing happened:

• User-##### are displayed instead of usernames

If there is anything else we can help you with, please let us know.

Kind regards,
Angélica