It is said that the employee who purchased and managed the existing system left the company and handed over the administrative authority, but it is not exposed to Atlasian Admin, making it difficult to manage the organization and manage the status of use. Also, I heard that the company paid for atlassian and that the full-time manager paid for it, but it has been confirmed that the current system is a free use plan, so that part needs to be checked.
Ηι @박지훈 and welcome to the community,
You have to reach out to Atlassian's support at https://support.atlassian.com/contact/
thank you
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