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About payment message.

I am a student. I created an account for free trial for practice only. But I got a mail your bill estimate has changed.  Why I got this mail like this. I want to delete my account. please delete my account

2 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 17, 2022

Welcome to the Atlassian Community!

This will be because you have used the software in a way that is chargeable.  You agreed to this when you signed up.  But the emails about costs and licencing have been generated by a robot, it's all automated.

 Atlassian are not going to chase you for a few dollars if you are going to leave.  Go to my.atlassian.com and cancel all the subscriptions and licences you have, then go to https://id.atlassian.com/manage-profile/account-preferences and use the "delete account" option there.

Kieren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 17, 2023

Also, if you never entered any credit card information, and don't respond to the automated payment emails. Your site will eventually get automatically deleted in about 60 days.

I can't delete my account because of payment issues...  I can't pay the payment.. 

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 22, 2022

We can not help you without more information.  What are your "payment issues"?

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