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forget the my global admin Atlassian account and the email associated to this account

tech29
tech29
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September 9, 2021

Hello

Forget the my global admin Atlassian account and the email associated to this account just i remember the user name. can you help me by the way to recover this account it`s urgent please.

 

Regards. 

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Kieren
Kieren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 13, 2021

Hi Tech29

If this is a cloud atlassian account, they don't use usernames. You'll need to create a support ticket sorry. You'll need to still have access to the email address though, to reset the password.

Hope you're able to work it out.

-Kieren

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