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Can't delete my account.

Diego San Jorge
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 30, 2019

When trying to delete my account I get this message:

 

"You can't delete your account

Your account can't be deleted because:

  • This account is the primary billing contact for one or more products.
  • This account is a technical contact for one or more products."

What can I do?

Thanks for your help!!

1 comment

Nic Brough -Adaptavist-
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January 30, 2019

Go to http://my.atlassian.com/product and look at the list of things where you are named as a contact.  Go into each one and either add someone else as the owner and remove yourself, or shut it down.  You will then be able to delete your account.

Diego San Jorge
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 30, 2019

How do I shut it down?

Thanks a lot!

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