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"When these settings are on, we block external users from accessing your organization with mobile apps. We do this to protect your data."
Is there a way to change this?
Take a look at the following reference link to see if it can assist you on mobile access - https://support.atlassian.com/security-and-access-policies/docs/mobile-policy-mam-security-controls-and-supported-apps/
Don't know if can help you or not. I would recommend that you should contact Atlassian Support (https;//support.atlassian.com) for further assistance.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team