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Will users under a sub-domain of my domain would also be subjected to our SSO policy?

Edited
Gabriel Viger
Gabriel Viger Jun 22, 2020

Hello everyone,

On Atlassian Access, If my domain is verified, will users under a sub-domain of my domain would also be subjected to our SSO policy?

We are trying to onboard users using a emails address from a sub-domain to be provisioned and authenticate through Okta but it doesn't seem to work as the users are not redirected to Okta when logging in.

Thanks!

Gabriel

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Dave Meyer
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 28, 2020

Hi @Gabriel Viger ,

No, each subdomain must be verified and have accounts claimed separately. So if you verify acme.com but a user account's email address is john@us.acme.com, SSO will not be enforced until you claim us.acme.com. That said, you can claim as many domains as you need under the same organization.

A simple test: if you see the user in your list of managed accounts, then SSO will be enforced on that user. https://confluence.atlassian.com/cloud/managed-accounts-873871203.html

Cheers,

Dave

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Atlassian Access
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