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Users accounts are not getting sync from Azure AD

Deleted user September 12, 2019

Hi Team,

We are observing that the user accounts are not getting sync in JIRA eventhough they are present in Azure AD.

Can you please help on this on top priority as what could be the issue?

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 16, 2019

Hi shrikant,

I saw that you created a ticket with our support related to the same question and they are already helping you, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution with us to help other community members that may face the same issue.


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