is there a way to use the user attributes synced from Azure AD to Atlassian Access in Jira automaiton or JQL? (These user related information also known as account details in Jira cloud)
You can update these user attributes from you identity provider:
I found some promising signs like reporter.properties expression in JQL or the smart values in the new automation, but I couldn't make use of them.
One use case would be to use the reporter's department attribute from AD to auto assign the issue.
Any help would be appreciated!
Thank you for reaching out to Atlassian Community!
The fields mentioned in the documentation are specific for the identity provider, the fields and values won't be stored in Jira. With that said, currently, it's not possible to get this information to use on automation or to show on a JQL search.
There is an add-on that you can use to show this information on tickets:
If you have any other questions, please let us know.
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events