Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,458,851
Community Members
 
Community Events
176
Community Groups

Received mail "Your Atlassian account has been deactivated"

Edited

Hi,

 

Received below mail from Atlassian 

"""

An admin from "company name" has deactivated your account

Hi Help Bat,

It looks like an admin from "company name"  has deactivated your Atlassian account.

To access Atlassian products again contact your admin to reactivate your account or create a new Atlassian account using a different email address.

 

Can anyone help how to resolve the issue

Thanks

1 answer

1 accepted

2 votes
Answer accepted
Jimmy Seddon Community Leader Apr 10, 2022

Hi @nithya anand,

The error message is 100% correct.  It would appear that your organization has verified your email domain, meaning they have control over your ability to access the Atlassian Products for your company.

You will need to get in touch with the admin that deactivated your managed account and ask them to re-instate it to be able to access the products again.

There isn't anything that the Community Members or even Atlassian Support can really do to help with this.

I hope you get your account reactivated soon.

-Jimmy

Thanks Jimmy for the quick response : )


Like # people like this

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events