User properties (=account details) from Atlassian Access

[Róbert Szabó]

Hi Guys,

is there a way to use the user attributes synced from Azure AD to Atlassian Access in Jira automaiton or JQL? (These user related information also known as account details in Jira cloud)

https://confluence.atlassian.com/cloud/user-provisioning-959305316.html?_ga=2.145284535.261953757.1584949045-1049788169.1564737779

You can update these user attributes from you identity provider:

• Display name
• Email address
• Organization
• Job title
• Timezone
• Department
• Preferred language

I found some promising signs like reporter.properties expression in JQL or the smart values in the new automation, but I couldn't make use of them. 

https://support.atlassian.com/jira-software-cloud/docs/smart-values-users/

One use case would be to use the reporter's department attribute from AD to auto assign the issue.

Any help would be appreciated!

Robert

[Samuel Westen]

Answer here - https://community.atlassian.com/t5/Jira-Service-Management/No-longer-log-in-as-another-user/qaq-p/1942308

[Samuel Westen]

I am having the same issue.