issues with access and password reset

[Marvelous Onwukamike]

I keep resetting my password and receiving no email for past 24 hours. Looking for the support team for this access in virgin media o2. 

[Joseph Chung Yin]

@Avv. Camilla Signorini -

Your question "Greetings. I am purchasing the premium version but the VAT number does not recognize me. What should I do? thank you"

In this case you should reach out to Atlassian Support to assist you (https://support.atlassian.com) directly.

There was a similar posting in the community and here was someone from the Atlassian Team response -

Torben_trello ATLASSIAN TEAM Jan 10, 2020

Any chance that your companies VAT number is not allowing cross border transactions? In this case we'd recommend checking with your tax professional. It can be verified in VIES: http://ec.europa.eu/taxation_customs/vies/vatRequest.html

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.