deleting an account for merge vs. site domain

[thomas menzel]

TLDR

When i delete an account, what happens to the site domain (eg https://mysite.atlassian.net/)

• Will i be able to re-use it ?
• How long will it take to become available again ?
• If not, what other options do i have ?

MY STORY

hi,

i got 2 accounts lets name then A and B:

A is fairly old and uses only bitbucket AFAIK, the other i just created recently to give the free plans for jira and confl. a spin. however, for B i added a site domain, ie https://mysite.atlassian.net/.

After feeling satisfied with my test drive i wanted to merge both accounts just to find out that this is not possible, nor can i change the emails to the same of the other account:

> Your email change request could not be processed because a-account@email.com is already associated with another Atlassian account.

Ok, i thought: B just contains test data; let's delete it :muhaha:

but before i did, it occurred to me: gee, i'd like to use https://mysite.atlassian.net/. on  A!

So here comes the question for you:

$(goto: TLDR)

BONUS QUESTION

Note: i guess there is also the option to delete A and move the bitbucket repos to B beforehand. However, this seems like more work and also i bet i will lose the back links to my repos and other interaction of my user in A, right ?

[G subramanyam · Accepted solution]

Hi @Bas Blokhuis welcome to the Atlassian Community.

I believe you are completely okay with "deleting an account" and have thoroughly understood it's implications on already available issues, tasks.

May I request you check this link on the details and steps to do so.

Also this post gives you an insight on deleting an account.

Stay safe and stay healthy.

[Bas Blokhuis]

Hi @G subramanyam thanks for your answer, I indeed deleted all accounts now (instead of deactivating) and it works 😊

Thanks for the support and have a great day!
Bas