Single Sign on for internal and external users

[Celerity Atlassian Admin]

I am considering using SAML SSO for Confluence and Jira, but have 2 sets of users: those on my domain, and customers who do not have identities in my domain. If I configure SSO, is there a way to enforce it for users with an @mydomain.com username but allow for usernames NOT using an @mydomain.com username to continue to use their username and password?

Thanks in advance

[Eduardo Oliveira]

Hi @Weixing Xu - Eduardo here, I'm a Marketplace partner, just to share an app  that may help you to achieve this goal (or complementary need of your company).

MindPro Sync, is a Marketplace app for JIRA, where you can integrate OKTA, Azure AD, or OneLogin with Jira and JSM and retrieve user attributes.

With this integration, you can:

• Connect JIRA and JSM with your favorite Identity Provider (OKTA, Azure, or OneLogin);
• Select and map user attributes to be displayed in Jira issues or JSM requests (and portal) (such as email, phone, manager name, department, company hierarchy, and more) 
• Use user attributes information from read-only custom fields to create JQL queries, filters, dashboards or to connect with other apps;
• Choose to display data for the issue Reporter or Assignee;
• Show user reporting hierarchy in Issues and JSM requests to facilitate escalation and approvals;
• Automatically assign approvers based on user hierarchy.

I hope that helps, Eduardo Oliveira

[Weixing Xu]

Hi Eduardo，

Thank you for sharing. I'll check this app

Regards,

Weixing Xu.