Cannot add sites to my organisation

[Lucas Hornung]

I have set up user provisioning between Azure AD and Atlassian Cloud, and I am able to see users, as well as groups in atlassian access, that have been provisioned. However, I cannot find those groups/ users under "manage users" or "manage groups" within the admin panel. Since I read that this issue may be linked to adding my existing sites to my organization, I have tried that, but under user provisioning --> product access I don't get the option to add sites. Is there anything I am missing here?

[Ashwini_More _miniOrange]

Hi @ADyPo

You can use miniOrange SCIM App for automating the group permissions from Keycloak. The app provides support to use Keycloak to sync users and groups. 

You can try out the plugin from Atlassian Marketplace by clicking here and you can refer to this documentation to set up:  https://miniorange.com/atlassian/jira-cloud-user-provisioning-for-keycloak/.

You can also reach out to us  for a demo and support by clicking here: https://miniorange.atlassian.net/servicedesk/customer/portal/2

ps: I work for miniOrange, one of the top SSO vendors in Atlassian Marketplace.

Thanks,
Ashwini