I started our project with a group account as the org admin and would like to change it to my account.

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Jira can't delete this account AUTO-RENEW

when I trying to delete a Jira account, it prompting me this error:

You can't delete this account

The account for XXXX XXX XXX can't be deleted because:

This account is related to active accounts that are set to AUTO-RENEW

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Atlassian recommended

Hello Everybody,

EDITED (10/7/2020):

Since the procedure previously described is quite long and currently not clearly documented, in case you are not able to delete your Atlassian Account we strongly advise to proceed opening a request with our Billing and Licensing team using below link:

https://support.atlassian.com/contact/

Cheers,
Dario

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Answer accepted

@Paul Dokken , check this previous question out:

https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-remove-an-organization-admin/qaq-p/1140954

-pjd

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Jira can't delete this account AUTO-RENEW

You can't delete this account

1 answer

1 accepted

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