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Question about managed accounts

Tomasz Wawrzyniak
Tomasz Wawrzyniak Mar 16, 2022

Hello, 

I have a question about managed accounts.

How can I change accounts from 'normal' accout to account managed by identity provider ?

We are using right now Atlassian Access and we trying to make order, but there are accouts from the 'past'. What can we do with this?

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
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Mar 20, 2022 • edited

Hi @Tomasz Wawrzyniak 

Do you mean, how do you change an account from unmanaged to managed?

It should happen when you activate Access, and verify your domain.

See this page: https://support.atlassian.com/user-management/docs/what-are-managed-accounts/

All the Atlassian accounts with email addresses from your verified domain become managed accounts.

Ste

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