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My Atlassian account with another email has been deactivated automatically

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saifete11ruet
saifete11ruet Oct 29, 2021

My Atlassian account with another email has been deactivated automatically.
What happened and How to activate it ? I didn't get  any instruction email.
Please help

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Oct 30, 2021

Atlassian accounts cannot be "deactivated" themselves, but their access to an application can be.

However, none of the applications I know of have an automated deactivation system.  If your account is deactivated in a system, then a human has done it (or implemented something that does it).

You will need to talk to the admins of the system you are trying to use, they will need to re-activate your account.

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Carlos Garcia Navarro
Carlos Garcia Navarro
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Oct 29, 2021

Hi @saifete11ruet ,

This other post may help: https://community.atlassian.com/t5/Jira-Software-questions/How-to-reactivate-account/qaq-p/1381964

If not, I'd suggest to contact Atlassian support here:

https://support.atlassian.com/contact/#/

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saifete11ruet
saifete11ruet Oct 30, 2021

Sorry it doesn't help.

My account deactivated automatically.

My account email: saif.bhaisoft@gmail.com

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