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How to deactivate users (greyed out)

I am trying to deactivate users, but I can't. the Deactivate button is greyed out. How to solve?

Screenshot 2020-09-23 at 10.28.04.png


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Prince Nyeche Community Leader Sep 23, 2020

Hi @Benjy Meyer 

You will need to do that from your SSO Provider as it may have been disabled from that end.


Can you be more specific? We are on Gsuite. I don't have admin access to it, so need to give clear instructions to the person who does. 

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