Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to deactivate users (greyed out)

I am trying to deactivate users, but I can't. the Deactivate button is greyed out. How to solve?

Screenshot 2020-09-23 at 10.28.04.png


1 answer

0 votes

Hi @Benjy Meyer 

You will need to do that from your SSO Provider as it may have been disabled from that end.


Can you be more specific? We are on Gsuite. I don't have admin access to it, so need to give clear instructions to the person who does. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

1,501 views 5 5
Read article

Atlassian Community Events