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How to deactivate users (greyed out)

I am trying to deactivate users, but I can't. the Deactivate button is greyed out. How to solve?

Screenshot 2020-09-23 at 10.28.04.png

 

1 answer

Hi @Benjy Meyer 

You will need to do that from your SSO Provider as it may have been disabled from that end.

Thanks

Can you be more specific? We are on Gsuite. I don't have admin access to it, so need to give clear instructions to the person who does. 

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