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Couldnt Able To Suspend User

d19akash
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April 5, 2023

When I Try To Suspend User Through API.
Im Getting Error As:

{"errors":[{"code":"ADMIN-400-4","status":"400","title":"ORG_NOT_SUPPORTED","detail":"Org is not supported. Learn more about the new user management experience: https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592"}]}



What Would Be The Reason?

2 answers

1 vote
Jaakko Linnosaari June 20, 2023

https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-suspend-access-post

"The API is available for customers using the new user management experience only."

I guess you are trying to use the api call on an organisation that has the old user management experience.

0 votes
Denis Rousselle May 30, 2023

Hello,

Have you found the cause of this error?
I have the same problem and I can't find the reason for this error.

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