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Changed Organization Domain No Longer Able to Login

Colton Nielsen
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April 1, 2024

Title says it all, our organization domain changed and we can no longer login. When we attempt to login we are greeted with a popup stating that Atlassian has sent a signup link. No signup link has been received and even when I hit "resend signup link" nothing gets through.

This question was created with a secondary account that isn't associated with the account that we are having issues with.

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Stephen Wright _Elabor8_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 1, 2024

Hi @Colton Nielsen 

You're all locked out? Or just certain users?

How did you make the change - was it similar to the process listed in this question?

Ste

Colton Nielsen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 5, 2024

We were all locked out but I was able to  find a temporary work around. That post ended up resolving the issue with a more permanent solution. Thanks for the quick response!

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