Hello @Summer_Hogan,
Thank you for reaching out to Atlassian Community!
When it comes to merging accounts or profiles, this option is currently unavailable.
If you can't access your previous account, it's possible to transfer the activity to your personal new Community account.
Please, check the article below for more information:
That didn't work! My email is locked down because it's associated with my company
In this case, you should create a new Community account using your preferred personal email address. Once set up, actually log in to the Community using this account that is now associated with your personal email address. Important: Do not create any new activity with the new account, as it cannot be migrated or combined with your previous activity.
Then, email communitymanagers@atlassian.com with the following information:
- A link to your original Community profile (the one associated with your company email address) and include the old email address
- A link to your new Community profile (the one associated with your personal email address) and include the new email address
Your Community Managers can then work to re-associate your history with the profile attached to your personal email address. Remember: Any activity from your new profile will not be migrated, so it's best to leave it blank/unused.
If you have any other questions regarding this matter, please let us know.
Regards,
Angélica
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