Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change organization admin

Hi,

Is there a way to change the administrator of organization? Our current organization admin has left the company, and we would therefore like to reassign this right to a different employee.

Do we have to do it from previous employee account, or is it something Atlassian support can help us with?

1 answer

1 accepted

0 votes
Answer accepted

Hi there,

Welcome to Atlassian Community!
Currently, only the org admin can add another org admin. I was able to check that his/her account was already deleted because it does not show for me any org admin.
Since we need to confirm some private information like billing and technical account of the instance, I created a ticket with our support, so only us from Atlassian and you will have access.
You should have received a notification email and soon someone will contact you.

Regards,
Angélica

Hi, 


Can you please share the steps to add an existing org admin to add another org admin.


Regards,

Sapna

Hi Sapna,

Welcome to Atlassian Community!
For an org admin to add a new one, they need to go to the desired Organization on admin.atlassian.com > Settings > Administrators > Add administrators.

Regards,
Angélica

Like # people like this

Hi I am an Org Admin and can't find the option to make another user an Org Admin as well.

The steps described above do not work for me.

 I can't see this menu anywhere Settings > Administrators > Add administrators

I am logged in as "Org Admin" myself but I can only go as far as assigning someone as "Site Admin"

I'm on a Free Tier cloud confluence for now and want to add another Org Admin as a prerequisite to subscribing the the paid version.

Like Angélica Luz likes this

Nevermind, found the answer here: https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-remove-an-organization-admin/qaq-p/1140954

 

Had to click the org name 2 times to go from Site administration menu to Org administration menu! :)

Like # people like this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Atlassian Access

We're launching improved navigation for admins

Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...

634 views 0 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you