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Change organization admin

Hi,

Is there a way to change the administrator of organization? Our current organization admin has left the company, and we would therefore like to reassign this right to a different employee.

Do we have to do it from previous employee account, or is it something Atlassian support can help us with?

1 answer

1 accepted

3 votes
Answer accepted

Hi there,

Welcome to Atlassian Community!
Currently, only the org admin can add another org admin. I was able to check that his/her account was already deleted because it does not show for me any org admin.
Since we need to confirm some private information like billing and technical account of the instance, I created a ticket with our support, so only us from Atlassian and you will have access.
You should have received a notification email and soon someone will contact you.

Regards,
Angélica

Hi, 


Can you please share the steps to add an existing org admin to add another org admin.


Regards,

Sapna

Like Mark Phillips likes this

Hi Sapna,

Welcome to Atlassian Community!
For an org admin to add a new one, they need to go to the desired Organization on admin.atlassian.com > Settings > Administrators > Add administrators.

Regards,
Angélica

Like # people like this

Hi I am an Org Admin and can't find the option to make another user an Org Admin as well.

The steps described above do not work for me.

 I can't see this menu anywhere Settings > Administrators > Add administrators

I am logged in as "Org Admin" myself but I can only go as far as assigning someone as "Site Admin"

I'm on a Free Tier cloud confluence for now and want to add another Org Admin as a prerequisite to subscribing the the paid version.

Like # people like this

Nevermind, found the answer here: https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-remove-an-organization-admin/qaq-p/1140954

 

Had to click the org name 2 times to go from Site administration menu to Org administration menu! :)

Like # people like this

I too have a situation where my Org Admin has left the company and I need to change the Org Admin to myself. 

Please let me know how I can get this changed. 

Thank you, 

Nancy Ketchum 

nancy.ketchum@kloeckner.com

Hi @Nancy Ketchum,

Thank you for reaching out to Community!

I can see that you are a site-admin of a Premium Cloud site, so please, reach out to support via https://support.atlassian.com/contact/ so we can help you.

Regards,
Angélica

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