I'm not sure I understand your question. An organization allows you to see Atlassian users and products in one place, but your tickets are for an individual Jira Cloud instance. You can follow the instructions here to make sure your Jira Cloud instance is linked to your organization:
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
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