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Andrew Graves
Andrew Graves July 6, 2023

Is there an issue within Atlassian service whereas it is not deactivating users after they are marked deactivated?

For example, if I have 1,100 deactivated users and I just deactivated 2 users.  The value does show 1,102 deactivated users until I refresh my browser, the value goes back to 1,100.

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Kian Stack Mumo Systems
Kian Stack Mumo Systems
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July 6, 2023

@Andrew Graves, sometimes the system can take some time to reflect the changes everywhere. If you go back to these users later, are they active again?

 

Thanks,

 

Kian

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Andrew Graves
Andrew Graves July 6, 2023

@Kian Stack Mumo Systems It does show the user showing as active.  It doesn't show a deactivated icon next to the user.  I'll give it a few hours or another day and see how it goes. 

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Kian Stack Mumo Systems
Kian Stack Mumo Systems
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Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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July 6, 2023

It shouldn't take that long to show up. Are these managed accounts?

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