Account deactivated after signup (I'm owner)

abdul_jabbar1 February 21, 2024

I'm owner of Jira. I just signed up. But after few minutes, I logged out automatically and got following error when I sign in.

I didn't get any email. Can you please help how to recover the account? 

Screenshot 2024-02-21 at 20.55.17.png

1 answer

1 vote
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2024

Hi @abdul_jabbar1 Typically when this happens, the account has been deactivated on our side.  Could you share with me the email address of that account?  With that information I can lookup the account to see if we have an existing ticket about this.

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