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Start and target dates are not synchronizing correctly between JPD and Atlas

Carlos Garcia Navarro
Carlos Garcia Navarro
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 15, 2024

Hi there!

I'm having an issue where the dates in Jira Product Discovery don't synchronize correctly with the ones in Atlas, even though the two products are synchronized. I can see the Atlas logo in JPD date fields, and a message that says that the dates are being overridden by Atlas, but in reality the dates are not matching Atlas start and target dates. Is anyone else experiencing this? Any idea on how to troubleshoot? Thanks!

 

JPD:

Screenshot 2024-02-15 at 9.11.59 AM.png

Corresponding project in Atlas:

Screenshot 2024-02-15 at 9.13.15 AM.pngScreenshot 2024-02-15 at 9.13.33 AM.png

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Nicola Sun
Nicola Sun
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 19, 2024

Hi Carlos, 

Sorry to hear you are experiencing this, our team is looking into the issue now. Can I confirm that you are linking the same Atlas ticket? 

 

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Carlos Garcia Navarro
Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 20, 2024

Thanks, @Nicola Sun ! Yes. Let me know if I can provide more information.

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Nicola Sun
Nicola Sun
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2024

Hi Carlos, I've checked with my team and it seems like we do not support date syncing between Jira Product Discovery and Atlas today. 

I've added this feedback to our backlog and will help prioritise with the team. 

Thanks, 

Nicola 

Like • Steffen Opel _Utoolity_ likes this
Carlos Garcia Navarro
Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
February 25, 2024

Thanks, @Nicola Sun . Is this a bug, or a feature that hasn't been implemented at all?

Like • Steffen Opel _Utoolity_ likes this
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