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I'm not sure if I'm doing something wrong here, but I'm unable to create _new_ conversations in the Atlas Intercom (team chat) feature. I can see all my previous convos but for the life of me now cannot work out how to create a new one. When I try to contact via previous messages threads these tend to go unanswered. I will post my feedback/queries in other community threads for now
Cheers
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March 11, 2024 edited
Hi Jack,
Thanks for reaching out, Intercom chat has been turned off.
The best way to post feedback / queries is either via Community or the 'Give Feedback' button in the top navigation bar within Atlas. Also happy to jump on a call to chat through if you prefer.
Thanks,
Nicola
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