How to remove Atlas?

[Michail Bashlykov]

We tried a new product (Atlas), but we were not interested in it. How can we refuse a product? 

[Robert Wen_Cprime_]

If you have access to the billing details of your organization, you can cancel the subscription.  Documentation is here

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/#

[Mark]

Hi Robert,

Apologies for the late reply - we're still catching up on community posts after the holidays. We're sorry that you haven't found Atlas meets your needs. If you do wish to remove it, you need a user with access to Cloud Administration to go to Billing and then select "Manage" for Atlas. There will then be an option to cancel the subscription and remove Atlas from the site.

Thanks,

Mark

[Carlos Garcia Navarro]

Hi @Michail Bashlykov ,

I'm just curious, why didn't you like Atlas? Atlas has a free plan that allows to do a lot of project tracking, goal tracking, communication and reporting. And since it's free, it doesn't incur extra cost. I'm just pointing it out in case the cost is the issue. I started evaluating Atlas a few months ago and it's becoming my favorite Atlassian product!

[Dave B]

It hijacks the main search, and for some teams, is pointless. Probably using it wrong, but it just appears to get in the way and adds zero value for us.

[Carlos Garcia Navarro]

Of course it's up to you, but I'd recommend to check with the Atlassian team, maybe you could get a demo or at least discuss your use case. It's such a nice tool (my personal opinion), that I'd advocate for second chances :-).