Assist

whenever I try to nake trackit request I am forwarded to atlassian email and my koc university email does not work. How can I make a request? regards, Aliya

• Question
• atlassian-accounts
• halp
• not-applicable

Please provide the procedure.

• Question
• halp

i want to know how to perform  impersonisation with jira api

• Question
• cloud
• halp
• halp-cloud
• jira

I have withdraw issues 28 August you have restricted me from withdraw my assets which I complain 

• Question
• atlassian-accounts
• halp
• not-applicable

We have already a working JIRA Freshdesk integration. But JIRA tickets created from Freshdesk are missing the reporter, creator or initiator field even though drilling down in the Freshdesk informati...

• Question
• automation
• cloud
• database
• freshdesk
• halp
• +1 more tag...

I have a SCRUM board on a JIRA project, which includes issues from other JIRA projects.  This board currently has tickets from 4 different projects, of which, only 3 are showing on the board.&nb...

• Question
• cloud
• halp
• halp-cloud

I want a WhatsApp link for people to fill

• Question
• halp

We are working on SAP ECC to S4 HANA migration (conversion) project. We are planning to use JIRA tool for reporting and Agile purpose. Can you help me to do initial setup in JIRA tool?

• Question
• help

Hi all, Trying to set up the Assist bot to use in a shared incident Slack channel. Ideally, we'd like to limit the users from being able to post in the channel since there are over a hundred users a...

• Question
• assist
• cloud
• halp
• halp-cloud
• jira-service-management
• +1 more tag...

Hi people We're using Atlassian Assist (Halp) since 3 years ago and it has been working very well, but 2 weeks ago we are facing this type of error: Sometimes integration is not creating tickets in...

• Question
• atlassian-assist
• cloud
• halp
• halp-cloud
• jira-service-desk-cloud

• Question
• halp

我的所有工作區域中協作者，沒有超過10人，卻無法使用，請協助解決此問題。

• Question
• halp

Pessoal, Boa tarde! Está constando que tenho + de 10 colaboradores visualizando minha área de trabalho, impedindo que eu edite os quadros. Porém, eu não tenho essa quantidade de membros visualizand...

• Question
• halp

Esta aparecendo a mensagem que ja atingimos o numero de 10 usuarios, e bloquearam todos os nossos quadros, como faco procedemos, por favor ?

• Question
• halp

I cannot edit a free workspace eventhough the number of boards and collaborators do not exceed ten. Thanks 

• Question

Hello,   Is there a way to make it so that multiple entries can be entered when requesting something via Slack assist?   For example, a user needs to request access for more than one us...

• Question
• cloud
• halp
• halp-cloud

Bonjour, Je souhaite déplacer mon espace de travail de Trello vers un nouvel espace de travail créé. Comment puis-je procéder facilement ? Merci d'avance.

• Question
• halp

Добрый день, нам нужно сменить Владельца контента, подскажите, как это сделать 

• Question
• halp

I'm dealing with Atlassian Assist as I want to automate some ticket creation, but somehow the app is installed but I'm not authorized so in slack i cannot setup the automation (see attached imgs). Pl...

• Question
• cloud
• halp
• halp-cloud

We had a project called Unicorntek through Atllassian in Jira. Due to some issues the project is not showing up through the URL that already exists. How do we retrive the project details back?  

• Question
• cloud
• halp
• halp-cloud

Urgent Help I'm trying to download GEFPlotTool which doesn't require a license as mentioned in the release notes. However, the program can't be installed and asked for an new version. It says; no o...

• Question
• halp

I recently registered for Team 24' but can no longer attend the in-person conference. It is my understanding that we can cancel with a full refund up to a certain day (maybe 72 hours prior? to the co...

• Question
• atl-rvw
• halp

With the deprecation of the Halp ui in June I'm concerned my team will lose visibility into FRT and RT based on the initial message time stamp for the Chat (specifically slack, but I'm sure it applie...

• Question
• cloud
• halp
• halp-cloud

Existe um modelo Excel para importar e carregar planos de mídia para a plataforma, correto?   Como obtemos acesso?   Obrigado.

• Question
• halp

Hi. I have just re joined after many years of not being online. I have a small team of 4 and we are a community organisation - not for profit. I paid fannually and when I went to include the other th...

• Question
• halp