"No project configured. Please connect a project to your team to continue."

[Amira Mohamed]

Hello,

I am pretty new to JSM and Atlassian Assist. I'm in the process of testing out Assist's ability to raise tickets directly from MS Teams, as that will be a big selling point with my leadership for using JSM as an IT ticketing solution.

Every time I try to "Create ticket with Assist", I am receiving the error: 

"No project configured. Please connect a project to your team to continue."

I've tried both adding Assist as a bot to a team and activating it on my account in general. In both cases, my attempts to raise new tickets off of a message are failing. Where do I go to configure my project?

(I'm especially interested in being able to create tickets off of messages received in private chats, by the way)

Thank you,

Amira

[Amira Mohamed · Accepted solution]

Please disregard. Shortly after removing the Assist app from my account and teams and then readding them, the Assist bot guided me through the proper configuration steps.