whenever I try to nake trackit request I am forwarded to atlassian email and my koc university email does not work. How can I make a request?
regards,
Aliya
@ALIYA GULIYEVA Welcome to the Atlassian Community!
The owner of the portal where you are trying to submit a request in has to give you permission to make that request.
Additionally, you may also need to create an Atlassian ID, if this is the first time you are submitting a request AND assuming the owner allows for others to make their own account. Sometimes owners can restrict who can submit requests to specific people/emails.
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