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I can't delete a Halp SLA

Carlos Garcia Navarro
Carlos Garcia Navarro
Community Leader
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March 6, 2022

Hello,

When I try to disable or to delete the Halp SLA, there is an error message, but I don't see more details. Where can I find more details about the error, and why wouldn't be possible to disable/delete it?

Screen Shot 2022-03-06 at 7.26.05 PM (2).pngScreen Shot 2022-03-06 at 7.26.18 PM.png

 

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Nicole Pitaro
Nicole Pitaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2022

Hey @Carlos Garcia Navarro – Hmm that's strange. Someone on our team is investigating this and we'll be in touch! 

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Nicole Pitaro
Nicole Pitaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2022

Hey @Carlos Garcia Navarro – Our team hasn't yet located any issue that would be causing this. Would you mind submitting your info here so they can get some more details and investigate further? https://www.atlassian.com/software/halp/contact#/

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Carlos Garcia Navarro
Carlos Garcia Navarro
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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March 7, 2022

Thanks, Nicole. Done!

As an update, it's working now, but I submitted the details in the ticket so your team can take a look. Thanks!

Like • Steffen Opel _Utoolity_ likes this
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