Currently, when issues are created in Halp, they generate an issue in Jira but the ID is different. Is there any way to create a field and/or get parity so agents that like working out of both portals can easily cross reference using IDs?
@Dan Rico Are you using Jira Cloud or Server/DC? either way you should be able to create a customfield text type and put your Halp ID then you can use that as a cross reference
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