Customize virtual agent

johao_alvarado_pedidosya_com September 26, 2024

Hi, is it possible to customize the name and profile picture of the virtual agent that is called 'Assist' by default?

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Chris Rainey
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September 26, 2024

Hi there,

It looks like this may be possible in Slack. When looking at the configuration page, the last line in the below screenshot says "Send messages as @ assist with a customized username and avatar" which suggests that it should be possible. 

I do not believe this functionality is possible in Microsoft Teams. 

SlackScreenshot.png

johao_alvarado_pedidosya_com November 1, 2024

Hi there, I dont see these options when assits is open

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