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Can i use Triage only without requests?

Meytal BM
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April 12, 2023

Hi, can i use the Slack triage for all my JSM requests without adding them via "Chat" in my JSM project?

Basically since Halp/Assist does not support "Forms", we are unable to display the requests in Slack Assist, however, we want to use it only for triage.

Is this possible?

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